Collecting and processing feedback

Ask your students to provide feedback on your courses. 

Course feedback system Norppa is used at the University of Helsinki. By default course feedback form is automatically created with fixed University level questions for selected course types (more info in wiki). Additional questions can be added by the study program and/or teacher. 

More info on the student feedback system as a whole. 

Feedback can be collected verbally, in writing or by using teaching technology. Different means for collecting feedback from students during a course include:

• Discussions
• Paper forms
• Flinga, Presemo
• Moodle, E-Lomake

In the course feedback, you should focus on questions that indicate what the student has learned during the course. Senior lecturers in university pedagogy have prepared a set of example questions for collecting feedback on courses: example of course feedback (pdf).

Use the feedback to improve your teaching. You can also respond directly to the students’ feedback by telling them how you are planning to modify your teaching based on the feedback.

How you collect and make use of feedback will be taken into account when assessing your teaching skills (in Finnish: teaching skills assessment criteria established at the Academic Affairs Council on 22 May 2017 ) and in the selection criteria for the Teachers’ Academy.

It is essential that you concretely specify when and how you collect feedback on your teaching and how you use it to improve your teaching.

Please keep in mind that collecting and processing student feedback may involve processing personal data, which means you must take data protection regulations into account. For more information on data protection related to teaching and feedback, click here. The safest way is to collect feedback from students anonymously, but even then you must keep in mind that the feedback itself may contain personal data or confidential information on students’ course assignments.